Ainin, Roy Qurrotu, and Dinda Fitria Ningrum. “Analysis of Knowledge Management and Total Quality Management Implementation: A Study on Indonesian Small and Medium Enterprises”. Journal of Investment Development, Economics and Accounting 1, no. 2 (September 30, 2024): 154 - 163. Accessed September 14, 2025. https://www.ojs.ideanusa.com/index.php/JIDEA/article/view/216.